Responsible Gaming

Our Commitment to Responsible Gaming

At Waikato Commerce Club, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.

Age Verification

Online gambling in New Zealand is only available to players aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities on our site.

We do not knowingly permit access to anyone under the legal age of gambling in their region.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, please seek help immediately:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Lying to family, friends, or others about gambling activities or losses
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Increasing the amount wagered to achieve the same level of excitement
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to finance gambling
• Spending more time and money on gambling than intended

Self-Help Tools & Controls

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose in a set timeframe
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our gaming services
• Session Time Limits: Set automatic time limits for your gaming sessions

To access these tools, visit your account settings or contact our customer support team.

Support Organizations for New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support, counselling, and resources:

New Zealand Services

• Problem Gambling Foundation (PGF)
  Freephone: 0800 654 655
  Website: www.pgf.nz
  The leading support service in New Zealand offering free counselling, information, and support for problem gambling.
• Gamblers Anonymous Aotearoa (GAA)
  Website: www.gamblersanonymous.org.nz
  A peer support organization offering meetings and resources for those affected by problem gambling.
• 1Doc3 - Problem Gambling Support
  Website: www.1doc3.com
  Online counselling service that provides confidential support for problem gambling in New Zealand.

International Services

• GamCare (UK)
  Website: www.gamcare.org.uk
  Supports individuals affected by problem gambling.
• GamStop (UK)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential counselling and support for problem gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Provides evidence-based resources and support for responsible gambling.
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Provides information and referrals for problem gambling support.

Call to Action

Last Updated

This Responsible Gaming information was last updated in 2026. We are committed to keeping our resources current and relevant.